Carter Lemon Camerons becomes a Lexcel Accredited Firm
Carter Lemon Camerons is delighted that it has been awarded the Lexcel practice management standard. This is independent recognition that the firm runs on the best practice principals.
Partner Chris Picardo commented “We are delighted to have joined the select number of firms who have been awarded the Lexcel accreditation in recognition of the quality of both the firm’s management and the service we offer to our clients. Our thanks go to our staff whose hard work is essential in delivering that quality service. Lexcel not only gives us a benchmark to measure ourselves, it shows our clients and the outside world that we are serious about quality.”
The Lexcel quality mark, awarded by the Law Society of England and Wales, is only given to law firms who meet the highest management and customer care standards. Lexcel accredited firms undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.
The independent assessor said in his report in December 2009:
‘I view Carter Lemon Camerons LLP as an exemplar of a Lexcel accredited Practice’
The Lexcel quality mark covers 8 areas including:
- Financial Management
- File and case management
- Facilities and information technology
As the firm has always put its service to its clients to the forefront, existing clients should not see much change, except a greater consistency of the delivery of the service across the firm. With the integration of new joiners, this is enormously helpful in ensuring that people are able to settle in quickly and integrate into the firm.
Senior Partner Seamus Smyth said: “Being able to wear the badge of Lexcel approval gives independent recognition for what we have always aimed to achieve, and it speaks volumes for the firm that we achieved it without difficulty, in a relatively short time.”
The Law Society has developed a quality assurance standard named Lexcel, which is a best practice standard designed specifically for solicitors' firms. The scheme looks at all aspects of practice management and helps to ensure that legal practices deliver excellent client care and consistently high quality of service with best practice in mind.